Terms of Service
1. Ordering and Dispatch
1.1 You can create a shopping cart of products, and then choose to order them immediately or to have keep them on hold. To complete your order you can either enter your credit card details directly onto our secure Checkout page or choose one of the other options. You will then receive an e-mail acknowledgement that your order has been sent to BookyWooky.in
1.2 Information contained on the BookyWooky.in website constitutes an invitation to treat. No such information constitutes an offer by us to supply any products even after your receipt of our e-mail acknowledgement of your order. Orders shall be accepted entirely at the discretion of BookyWooky.in and are subject to availability.
1.3 All items in your confirmed order cart will be shipped together. Items not in stock will be ordered and sent as soon as they arrive from the publishers. All your books will be shipped together.
1.4 If BookyWooky.in is unable to supply a particular item for any reason beyond our control, we will let you know as soon as possible.
1.5 BookyWooky.in will inform you of unavailability of a particular product over email, and a refund will be initiated for the same.
1.6 Overseas customers will be charged the USD Dollar value of the order, and BookyWooky.in cannot guarantee the conversion price in your local currency. This is subject to the local bank’s rate of exchange on the day the card is billed to your account.
1.7 Liability for any local charges or taxes made at the point of delivery are to be met by the customer as BookyWooky.in has no way of knowing what particular customs and import charges may be in force at any time in any country, and makes no allowance in its pricing for such charges. Customers assume the role of importer for the purposes of customs and any other importation charges. BookyWooky.in will not be liable to you for any delay or failure of the goods to reach their delivery address because of the detention of a parcel by customs or other authorities.
2. Shipping Charges & Delivery
BookyWooky.in shall not be liable for any loss of profit or for any indirect, special or consequential loss or damage, costs, expenses or other claims for compensation whatsoever occasioned by or arising from any delay in delivering your order or any failure to deliver your order save that where we fail to deliver your order we will reimburse the cost of your order, which in any event will be the extent of the entire liability of BookyWooky.in.
3. Prices & Payment Methods
3.1 All prices are quoted in Indian Rupees and are subject to change by the publishers at any time. If the price of the book becomes higher than shown on our website at the time of your order we will advise you of that fact before supplying, allowing you the option to cancel.
3.2 BookyWooky.in accepts all major credit and debit cards including American Express, Mastercard and Visa.
4. Returns & Exchanges
4.1 We will always replace faulty goods bought from BookyWooky.in on production of proof of purchase. If you receive a faulty book, please contact:BookyWookyBooks at gmail dot com to arrange the return or exchange, stating the nature of the problem. If the book has to be sent back to us, then we will refund any postage costs.
4.2 If you are not satisfied with your purchase it may be exchanged or refunded within 2 working days from your receipt of the goods. The book must be received back in re-saleable condition with proof of purchase. In this case postage costs will not be included in the refund which will be issued within 2 days from receipt of the returned goods. You must contact BookyWooky.in at: BookyWookyBooks at gmail dot com to arrange a return or exchange. This does not affect your statutory rights.
4.3 The option to cancel the order exists up until the item has been dispatched. To cancel an order, please e-mail: bookywookybooks at gmail dot com with details of your request.
5. Customer Service
5.1 BookyWooky.in is very customer friendly. Our aim is to give the best possible service but we all know that things can go wrong, and we hope to minimize any such problems. Any complaints that you may have can be dealt with by any of us in the Bookshop and you can contact us by e-mail at bookywookybooks at gmail dot com or by Mobile Phone on +91 982o396769
6. Privacy & Distance Selling Regulations
6.1 We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act ) BookyWooky.in will not release this information to any third party for any purpose unless we have your consent to do so. BookyWooky.in complies with the Distance Selling Regulations.
7.1 These terms and conditions will be interpreted in accordance with the Laws of India.